Terms of service

Welcome to Infinite Studio by Potrich. Throughout these terms, the words "we", "us" and "our" refer to Infinite Studio by Potrich. We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you with a considered shopping experience (the "Services"). Infinite Studio by Potrich is powered by Shopify, which enables us to provide the Services to you.

Please read these Terms of Service carefully. They describe your rights and responsibilities when using the Services, including important information about warranties and liability. By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy [Available here]. If you do not agree, please do not use or access our Services.

Section 1: Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, and that you consent to any minor dependents using the Services on devices you own or manage.

To use the Services, you may be asked to provide information such as your email address, billing details and shipping information. You confirm that all information you provide is accurate, current and complete, and that you have the rights to provide it. You are solely responsible for the security of your account and all activity within it. Accounts may not be transferred, sold or assigned to another person.

Section 2: Our Products

We have made every effort to represent our products accurately. Please be aware that colours and appearance may vary depending on your device, screen settings and configuration. We do not guarantee that the quality or appearance of any product will exactly match what is displayed in our store.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and may limit quantities available to any person, region or jurisdiction at our discretion.

Section 3: Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Your order is not confirmed until we send you an acceptance, and we must receive and process your payment before that acceptance is issued. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once an order is accepted.

If we are unable to accept, need to amend, or must cancel your order, we will contact you using the details provided at the time of purchase. All returns and exchanges are governed solely by our Refund Policy [Available here]. Your purchases are for personal or household use only and not for commercial resale or export.

Section 4: Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price applied to your order will be the price shown at the time of purchase, as set out in your order confirmation. Unless stated otherwise, prices do not include taxes, shipping, handling, customs or import charges.

You agree to provide accurate and complete payment information for all purchases. You confirm that the payment details you provide are true and correct, that you are authorised to use the payment method, and that you will pay all charges incurred including applicable taxes and shipping costs.

Section 5: Shipping and Delivery

All delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once your order has been transferred to the carrier, title and risk of loss passes to you.

Section 6: Intellectual Property

Everything you see and experience within our Services, including all artwork, text, images, graphics, trademarks and design, is owned by Infinite Studio by Potrich, our affiliates or our licensors, and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, republish, or transmit any content from the Services without our prior written consent. All rights not expressly granted here are reserved by Infinite Studio by Potrich. Unauthorised use may constitute a violation of intellectual property law.

The Infinite Studio by Potrich name, logo and related marks are trademarks of Infinite Studio by Potrich and may not be used without prior written permission. Shopify's name, logo and marks are trademarks of Shopify.

Section 7: Optional Tools

You may be provided access to optional tools offered by third parties as part of the Services. These tools are provided "as is" and "as available" without any warranties or endorsement from us. We have no control over these tools and accept no liability for their use. Any use of optional third-party tools is entirely at your own risk.

Section 8: Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy or practices of any third-party site. If you choose to leave our Services to access a third-party site, you do so at your own risk. Any concerns about third-party products or services should be directed to the relevant third party.

Section 9: Relationship with Shopify

Infinite Studio by Potrich is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Infinite Studio by Potrich. By using the Services, you acknowledge that Shopify is not responsible for any aspect of your transactions with us, including any injury, damage or loss resulting from purchased products. You release Shopify and its affiliates from all claims arising from your purchases and transactions with Infinite Studio by Potrich.

Section 10: Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy [LINK]. Certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you confirm that you have read both policies. Information you submit may be shared with Shopify and third parties in other countries in order to provide services to you.

Section 11: Feedback

If you submit any ideas, suggestions, reviews, or other feedback, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify and publish that feedback in any medium for any purpose, including to operate and improve the Services. You confirm that you own or have the rights to any feedback you submit, and that it complies with these Terms.

We are not obligated to keep your feedback confidential, pay for it, or respond to it. We may monitor, edit or remove any feedback we determine to be unlawful, harmful or otherwise objectionable. You are solely responsible for the accuracy of your feedback.

Section 12: Errors, Inaccuracies and Omissions

There may occasionally be errors or inaccuracies in product descriptions, pricing, promotions or availability. We reserve the right to correct any such errors and to cancel or update orders where information is found to be inaccurate, at any time without prior notice.

Section 13: Prohibited Uses

You may use the Services for lawful purposes only. You may not use the Services to violate any law or regulation; infringe intellectual property rights; harass, harm or defame any person; transmit false or misleading information; send spam or unsolicited promotional material; impersonate any person or entity; or engage in any conduct that disrupts or harms the Services or its users.

You also agree not to upload malicious code; reproduce or exploit any part of the Services; collect personal information of others; or interfere with the security features of the Services. We reserve the right to suspend or terminate your account without notice if we determine you have violated these Terms.

Section 14: Termination

We may terminate this agreement or your access to the Services at any time without notice, at our sole discretion. You remain responsible for all amounts due up to the date of termination. Sections relating to Intellectual Property, Feedback, Disclaimers, Liability, Indemnification, and Governing Law will continue to apply after termination.

Section 15: Disclaimer of Warranties

Information provided through the Services is for general purposes only. We do not warrant its accuracy, completeness or usefulness. Except as expressly stated by Infinite Studio by Potrich, the Services and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above may not fully apply to you.

Section 16: Limitation of Liability

To the fullest extent permitted by law, Infinite Studio by Potrich, our partners, directors, employees, affiliates, agents, and those of Shopify and its affiliates, shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Services or any products purchased through the Services. This includes, without limitation, lost profits, lost data, or replacement costs.

Section 17: Indemnification

You agree to indemnify and hold harmless Infinite Studio by Potrich, Shopify, and our affiliates, officers, employees, agents and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising from your breach of these Terms, your violation of any law, or your use of the Services.

We will notify you of any indemnifiable claim. We may control the defence and settlement of such a claim at your expense, but will not settle any claim requiring non-monetary obligations from you without your consent.

Section 18: Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent possible, and the remainder of the Terms will continue in full force and effect.

Section 19: Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with any policies posted on our site, constitute the entire agreement between you and us regarding the Services, and supersede any prior agreements or communications.

Section 20: Assignment

You may not transfer or assign this agreement or any of your rights under it without our prior written consent. We may transfer or assign our rights and obligations without your consent.

Section 21: Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Infinite Studio by Potrich is headquartered. You consent to the venue and personal jurisdiction of the courts in that jurisdiction.

Section 22: Headings

Section headings are included for convenience only and do not affect the interpretation of these Terms.

Section 23: Changes to Terms of Service

The most current version of these Terms will always be available on this page. We reserve the right to update or replace any part of these Terms at any time. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

Section 24: Contact

Questions about these Terms of Service are welcome at support@potrichstudio.com.

Potrich Studio Limited
support@potrichstudio.com